If you have any questions, so that we can make your time more suitable and enjoyable with us, please contact the Butterfly Farm before your visit. Tel: 01789 299288 or Email: firstname.lastname@example.org
Parking: The Butterfly Farm has five onsite bays for blue badge users to use for free for the duration of their visit to the Butterfly Farm. It cannot be booked and is on a first come first served basis. There are car parks close by offering free unlimited parking for blue badge users: Car Park Information
Access: Level access along a wide hard surface path to the entrance with double doors which open easily into a large open plan gift shop, reception and education area.
Reception: The Reception desk does not have a lower area but there are plenty of staff available to help and explain your visit. There is low level hand sanitiser provided at reception.
Gift Shop: Plenty of space to move around and reach goods on display with easy to read price labels. Staff available to assist.
Moving around: As you go into the Flight Area there are double vertical plastic screens. These open easily and are also found as you enter and exit the Discovery Zone, Minibeast Metropolis and back into the Gift Shop. There are hard surface level paths in all areas.
Whist Covid-19 policy in place the butterfly farm is operating on a one way-system. If you have any difficulty using the exit path, please let a member of staff know and we will ensure safe exit via the flat level entrance path.
Accessible toilet: This is found within the Discovery Zone and also has a baby change facility.
Assistance, guide and hearing dogs: Assistance, guide and hearing dogs with identifying harnesess are welcome at the Butterfly Farm; however they cannot enter the Flight Area due to it being an unsuitable environment for them.
If you are visiting with an assistance, guide or hearing dog, please call a minimum of a day in advance so that a member of staff can be made available to supervise your dog and offer further assistance to enable you to enjoy your visit to the Butterfly Farm.